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Aurora Heritage Planning Ltd - Terms & Conditions
1. Introduction These Terms & Conditions (“Terms”) apply to all services provided by Aurora Heritage Planning Ltd (“we”, “our”, “us”). By instructing us, you (“the Client”) agree to be bound by these Terms.
2. Scope of Services The scope of services will be set out in our fee proposal. Any additional work requested that falls outside this scope will be subject to a separate agreement and may incur additional fees.
Unless expressly stated in the Fee Proposal or agreed in writing, Aurora Heritage Planning Ltd’s appointment ends on the date planning permission and/or listed building consent is granted. The preparation, submission or management of any subsequent application(s) to discharge, vary or remove planning or listed building conditions (including but not limited to “DIS”, “NMA”, “S73”, “S19” or “Details Reserved by Condition” applications) is not included in the standard scope of services and will be treated as a separate instruction, subject to an additional fee proposal.
3. Fees and Payment Fees are set out in the fee proposal and are exclusive of VAT (unless stated otherwise). A 50% deposit invoice will be issued upon acceptance of our proposal. Final payment is due upon delivery of the draft report, unless otherwise agreed in writing. We allow up to one working day from issue of the draft for payment to be made.
4. Late Payment Where payment remains outstanding for 30 calendar days from the date of the draft report, we reserve the right to charge interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. This is 8% per annum above the Bank of England base rate until payment is received. We may also apply a fixed recovery fee (£40–£100 depending on the invoice value) and recover reasonable additional costs where these exceed the fixed fee.
5. Client Responsibilities The Client agrees to: Provide us with accurate and complete information necessary for the services. Respond to requests for information or approvals in a timely manner.
The Client acknowledges that determination timescales for applications (including condition discharge applications) are set by the Local Planning Authority and are outside the control of Aurora Heritage Planning Ltd. We accept no liability for delays, additional costs, or programme impacts arising from the Local Planning Authority’s processing, validation, or decision period.
6. Confidentiality Both parties agree to treat all information shared in the course of services as confidential, except where disclosure is required by law.
7. Intellectual Property All reports, drawings, and documents produced by us remain our intellectual property until payment has been received in full. Upon payment, the Client is granted a licence to use the documents for the agreed project only.
8. Limitation of Liability Our liability for any claim arising from our services shall be limited to the fee paid for those services. We shall not be liable for any indirect or consequential loss. Aurora Heritage Planning Ltd shall not be liable for any indirect or consequential losses including, but not limited to, accommodation costs, storage fees, contractor delay charges, loss of rental income, loss of profit, or any other commercial losses arising from the timing or outcome of planning or listed building procedures. Liability is strictly limited to the value of the fee paid for the specific service supplied.
9. Termination Either party may terminate the agreement in writing. The Client shall be liable for fees and expenses incurred up to the date of termination.
10. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
2. Scope of Services The scope of services will be set out in our fee proposal. Any additional work requested that falls outside this scope will be subject to a separate agreement and may incur additional fees.
Unless expressly stated in the Fee Proposal or agreed in writing, Aurora Heritage Planning Ltd’s appointment ends on the date planning permission and/or listed building consent is granted. The preparation, submission or management of any subsequent application(s) to discharge, vary or remove planning or listed building conditions (including but not limited to “DIS”, “NMA”, “S73”, “S19” or “Details Reserved by Condition” applications) is not included in the standard scope of services and will be treated as a separate instruction, subject to an additional fee proposal.
3. Fees and Payment Fees are set out in the fee proposal and are exclusive of VAT (unless stated otherwise). A 50% deposit invoice will be issued upon acceptance of our proposal. Final payment is due upon delivery of the draft report, unless otherwise agreed in writing. We allow up to one working day from issue of the draft for payment to be made.
4. Late Payment Where payment remains outstanding for 30 calendar days from the date of the draft report, we reserve the right to charge interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. This is 8% per annum above the Bank of England base rate until payment is received. We may also apply a fixed recovery fee (£40–£100 depending on the invoice value) and recover reasonable additional costs where these exceed the fixed fee.
5. Client Responsibilities The Client agrees to: Provide us with accurate and complete information necessary for the services. Respond to requests for information or approvals in a timely manner.
The Client acknowledges that determination timescales for applications (including condition discharge applications) are set by the Local Planning Authority and are outside the control of Aurora Heritage Planning Ltd. We accept no liability for delays, additional costs, or programme impacts arising from the Local Planning Authority’s processing, validation, or decision period.
6. Confidentiality Both parties agree to treat all information shared in the course of services as confidential, except where disclosure is required by law.
7. Intellectual Property All reports, drawings, and documents produced by us remain our intellectual property until payment has been received in full. Upon payment, the Client is granted a licence to use the documents for the agreed project only.
8. Limitation of Liability Our liability for any claim arising from our services shall be limited to the fee paid for those services. We shall not be liable for any indirect or consequential loss. Aurora Heritage Planning Ltd shall not be liable for any indirect or consequential losses including, but not limited to, accommodation costs, storage fees, contractor delay charges, loss of rental income, loss of profit, or any other commercial losses arising from the timing or outcome of planning or listed building procedures. Liability is strictly limited to the value of the fee paid for the specific service supplied.
9. Termination Either party may terminate the agreement in writing. The Client shall be liable for fees and expenses incurred up to the date of termination.
10. Governing Law These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
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